Privacy Policy

Last Modified: May 25, 2018


This is the privacy policy of MATRIX LABS, LLC and www.matrix.one. In this document, "we", "our", or "us" refers to MATRIX LABS, LLC. MATRIX LABS, LLC is a Limited Liability Company registered in Florida, USA. Our registered office is at 1680 Michigan Ave, Suite 918, Miami Beach, FL 33139, USA. MATRIX LABS, LLC operates several websites, including those used for marketing, customer support, testing and sales. Protecting your private information is our top priority. We have developed this policy in order for you to understand how we collect, communicate and use personal information. The following outlines our privacy policy.

Introduction

This is a notice to inform you of the MATRIX LABS, LLC policy about all information that we record about you. It definessets out the conditions under which we may process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information. Our policy complies with the US, & English law accordingly implemented, including that which is required by the EU General Data Protection Regulation (GDPR). The law requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal data. Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.

Cookies

When accessing the www.matrix.one website, we will collectlearn certain information about you during your visit. Similar to other commercial websites, our website utilizes a standard technology called ‘cookies’ (see explanation below and our cookies policy page for more information https://www.matrix.one/#!/policies/cookie) and server logs to collect information about how our site is used. For more general information on cookies, see http://www.allaboutcookies.org

What information do we collect and why?

Collection of your personal information

MATRIX LABS, LLC may collect personally identifiable information, when you sign up, purchase or evaluate our products and services on https://www.matrix.one, we collect information such as your as your name, company name, email address, billing address, and credit card information. We may gather additional personal or non-personal information in the future.

If you purchase MATRIX Labs, LLC’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

Information we process because we have a contractual obligation with you.

When you create an account on the MATRIX LABS, LLC website, buy a product or service from us, or otherwise agree to our terms and conditions, a contract is formed between you and us. In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal information.

We may use it in order to:

  • Verify your identity for security purposes
  • Sell products to you
  • Provide you with our services
  • Provide you with suggestions and advice on products, services and how to obtain the most from using our website
  • MATRIX LABS, LLC processes this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract. Additionally, we may aggregate this information in a general way and use it to provide class information, for example to monitor our performance with respect to a particular service we provide. If we use it for this purpose, you as an individual will not be personally identifiable. MATRIX LABS, LLC shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.

    Information we process with your consent

    Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our business, including our products and services, you provide your consent to us to process any information you provide. that may be personal information. Wherever possible, we aim to obtain your explicit consent to process this information, for example, by asking you to agree to our use of cookies. Sometimes you might give your consent implicitly, such as when you send us a message by e-mail to which you would reasonably expect us to reply. Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally. MATRIX LABS, LLC may aggregate it in a general way and use it to provide class information, for example to monitor the performance of a particular page on our website. If you have given us explicit permission to do so, we may from time to time pass your name and contact information to selected associates whom we consider may provide services or products you would find useful. MATRIX LABS, LLC continues to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists. You may withdraw your consent at any time by instructing us privacy@matrix.one. However, if you do so, you may not be able to use our website or our services further.

    Information we process for the purposes of legitimate interests

    MATRIX LABS, LLC may process information on the basis there is a legitimate interest, either to you or to us, of doing so.

  • Where we process your information on this basis, we do after having given careful consideration to:
  • whether the same objective could be achieved through other means
  • whether processing (or not processing) might cause you harm
  • whether you would expect us to process your data, and whether you would, in the round, consider it reasonable to do so
  • For example, we may process your data on this basis for the purposes of:
  • record-keeping for the proper and necessary administration of our business.
  • responding to unsolicited communication from you to which we believe you would expect a response
  • protecting and asserting the legal rights of any party
  • insuring against or obtaining professional advice that is required to manage MATRIX Labs risk
  • protecting your interests where we believe we have a duty to do so
  • Information we process because we have a legal obligation under GDPR compliance

    MATRIX LABS, LLC is subject to the law like everyone else. Sometimes, we must process your information in order to comply with a statutory obligation.

    For example, we may be required to give information to legal authorities if they so request or if they have the proper authorization such as a search warrant or court order.

  • This may include your personal information.
  • Specific uses of information you provide to us
  • IP Addresses

    IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as “traffic data” so that data (such as the Web pages you request) can be sent to you.

    Email Policies

    We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease our subscription lists to third parties, and we will not provide your personal information to any third party individual, government agency, or company at any time unless strictly compelled to do so by law. We will use your e-mail address solely to provide timely information about our products and services. We will maintain the information you send via e-mail in accordance with applicable federal law

    CCAN-SPAM Compliance

    In compliance with the CAN-SPAM Act, all e-mail sent from our organization will clearly state who the e-mail is from and provide clear information on how to contact the sender. In addition, all e-mail messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further e-mail communication from us.

    How we share information

    We may share your information, including personal information, as follows:

  • Affiliates. We may disclose the information we collect to our affiliates or subsidiaries; however, if we do so, their use and disclosure of such information will be subject to this Policy.
  • Service Providers. We may disclose the information we collect to third party vendors, service providers, contractors or agents who perform functions on our behalf.
  • Business Transfers. If we are acquired by or merged with another company, if substantially all of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer the information we have collected to the other company.
  • In Response to Legal Process. We also may disclose the information we collect from in order to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a court order or a subpoena.
  • To Protect Us and Others. We also may disclose the information we collect where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Service or this Policy, or as evidence in litigation in which MATRIX Labs is involved.
  • Aggregate and De-Identified Information. We may share aggregate or de-identified information collected through the AdBeacon technology about images captured and associated data with our customers for marketing, advertising, research or similar purposes.
  • Complaints regarding content on our website

    If you complain about any of the content on our website, we shall investigate your complaint. If we feel it is justified or if we believe the law requires us to do so, we shall remove the content while we investigate.

    Opt-out & unsubscribe

    Our site provides users the opportunity to opt-out of receiving communications from us and our partners by reading the unsubscribe instructions located at the bottom of any e-mail they receive from us at any time. Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by clicking on the unsubscribe link in the e-mail. We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from MATRIX LABS, LLC by contacting us here: Web page: https://www.matrix.one Email: privacy@matrix.one

    Sending a message to our support team

    MATRIX LABS, LLC keeps personally identifiable information associated with your message, such as your name and email address so as to be able to track our communications with you to provide a high quality service.

    Removal of your information

    You have the right to request to remove your personally identifiable information from our website, you may contact us at privacy@matrix.one This may limit the service we can provide to you.

    Use of site by children

    MATRIX LABS, LLC does not knowingly collect personally identifiable information from children under the age of thirteen. Our Site and Services are not targeted to children under 13. MATRIX LABS, LLC does not sell products or provide services for purchase by children, nor do we market to children.

    Encryption of data sent between us

    MATRIX LABS, LLC website use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us. Whenever information is transferred between us, you can check that it is done so using SSL by looking for a closed padlock symbol or other trust mark in your browser’s URL bar or toolbar.

    Retention period for personal data

    Except as otherwise mentioned in this privacy notice, MATRIX LABS, LLC keep your personal information only for as long as required by us:

  • To provide you with the services you have requested;
  • To comply with other law, including for the period demanded by our tax authorities;
  • To support a claim or defense in court.
  • Removal of your information

    You have the right to request to remove your personally identifiable information from our website, you may contact us at privacy@matrix.one This may limit the service we can provide to you. Please note that if you request the removal of your personal information we will retain information from deleted accounts as necessary for our legitimate business interests, to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations, enforce the terms of service and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy.

    Compliance with the law

    Our privacy policy has been compiled so as to comply with the US law and every country or legal jurisdiction in which we aim to do business including the European Union Regions under the GDPR Compliance. If you think it fails to satisfy the law of your jurisdiction, we should like to hear from you. However, ultimately it is your choice as to whether you wish to use our website.

    Review/modification of this privacy policy

    This Policy is current as of the Effective Date set forth above. However, MATRIX LABS, LLC may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. We solely advise you to print a copy for your records. If you have any question regarding our privacy policy, please contact us at privacy@matrix.one