This is a notice to inform you of the MATRIX LABS, LLC policy about all information that we record about you. It definessets out the conditions under which we may process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information. Our policy complies with the US, & English law accordingly implemented, including that which is required by the EU General Data Protection Regulation (GDPR). The law requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal data. Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.
When accessing the www.matrix.one website, we will collectlearn certain information about you during your visit. Similar to other commercial websites, our website utilizes a standard technology called ‘cookies’ (see explanation below and our cookies policy page for more information https://www.matrix.one/#!/policies/cookie) and server logs to collect information about how our site is used. For more general information on cookies, see http://www.allaboutcookies.org
What information do we collect and why?
Collection of your personal information
MATRIX LABS, LLC may collect personally identifiable information, when you sign up, purchase or evaluate our products and services on https://www.matrix.one, we collect information such as your as your name, company name, email address, billing address, and credit card information. We may gather additional personal or non-personal information in the future.
If you purchase MATRIX Labs, LLC’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
Information we process because we have a contractual obligation with you.
When you create an account on the MATRIX LABS, LLC website, buy a product or service from us, or otherwise agree to our terms and conditions, a contract is formed between you and us. In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal information.
We may use it in order to:
MATRIX LABS, LLC processes this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract. Additionally, we may aggregate this information in a general way and use it to provide class information, for example to monitor our performance with respect to a particular service we provide. If we use it for this purpose, you as an individual will not be personally identifiable. MATRIX LABS, LLC shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.
Information we process with your consent
Information we process for the purposes of legitimate interests
MATRIX LABS, LLC may process information on the basis there is a legitimate interest, either to you or to us, of doing so.
Information we process because we have a legal obligation under GDPR compliance
MATRIX LABS, LLC is subject to the law like everyone else. Sometimes, we must process your information in order to comply with a statutory obligation.
For example, we may be required to give information to legal authorities if they so request or if they have the proper authorization such as a search warrant or court order.
IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as “traffic data” so that data (such as the Web pages you request) can be sent to you.
We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease our subscription lists to third parties, and we will not provide your personal information to any third party individual, government agency, or company at any time unless strictly compelled to do so by law. We will use your e-mail address solely to provide timely information about our products and services. We will maintain the information you send via e-mail in accordance with applicable federal law
In compliance with the CAN-SPAM Act, all e-mail sent from our organization will clearly state who the e-mail is from and provide clear information on how to contact the sender. In addition, all e-mail messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further e-mail communication from us.
How we share information
We may share your information, including personal information, as follows:
Complaints regarding content on our website
If you complain about any of the content on our website, we shall investigate your complaint. If we feel it is justified or if we believe the law requires us to do so, we shall remove the content while we investigate.
Opt-out & unsubscribe
Our site provides users the opportunity to opt-out of receiving communications from us and our partners by reading the unsubscribe instructions located at the bottom of any e-mail they receive from us at any time. Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by clicking on the unsubscribe link in the e-mail. We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from MATRIX LABS, LLC by contacting us here: Web page: https://www.matrix.one Email: firstname.lastname@example.org
Sending a message to our support team
MATRIX LABS, LLC keeps personally identifiable information associated with your message, such as your name and email address so as to be able to track our communications with you to provide a high quality service.
Removal of your information
You have the right to request to remove your personally identifiable information from our website, you may contact us at email@example.com This may limit the service we can provide to you.
Use of site by children
MATRIX LABS, LLC does not knowingly collect personally identifiable information from children under the age of thirteen. Our Site and Services are not targeted to children under 13. MATRIX LABS, LLC does not sell products or provide services for purchase by children, nor do we market to children.
Encryption of data sent between us
MATRIX LABS, LLC website use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us. Whenever information is transferred between us, you can check that it is done so using SSL by looking for a closed padlock symbol or other trust mark in your browser’s URL bar or toolbar.
Retention period for personal data
Except as otherwise mentioned in this privacy notice, MATRIX LABS, LLC keep your personal information only for as long as required by us:
Removal of your information
Compliance with the law